If you have other burning questions we weren’t able to address here, feel free to email.
How long will it take to receive my order?
Orders are typically delivered within 5-7 days.
How can I track my order?
Click the 'Track Orders' link and enter the shipment number to track your shipment. You’ll receive a shipment details via WA/email once your order is shipped.
What are the shipping charges?
Flat ₹99 on all orders.
What is your return and exchange policy?
Returns must be initiated within 5 days of delivery. View our Returns Policy for full details
How do I initiate a return or exchange?
You need to email us at support@urbanjest.com or WhatsApp us at +917975547430 within 5 days of order delivery.
We do not provide exchange facility.
How long do I have to return an item?
You have 5 days from the date of delivery.
How long does it take to process a refund?
Refunds are typically processed within 48 hours after item inspection.
Will I get a full refund?
Yes, if the product is unused and returned in original condition.
What is your cancelation policy?
Please refer to the Cancellation Policy for details.
How can I contact customer service?
You can email us at support@urbanjest.com or WhatsApp us at +917975547430 in case of any issue.