Cancelation Policy
For Cash on Delivery (COD) Orders
After placing your COD order, you will receive a mandatory confirmation call to verify the details.
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You can cancel your order during this call.
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Failure to answer the call will result in automatic cancellation of the order.
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If you miss our call, you must email us at support@urbanjest.com or WhatsApp us at to confirm order within 24 hours of order placement.
For Prepaid Orders
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You have a 24-hour window from the time of order placement to request cancellation.
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To cancel, please email or WhatsApp us at .
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After this 24-hour period, cancellations cannot be accepted.









